FAQS

•Shipping & Delivery

Please allow up to 1-3 business days for order processing, and an additional 1-5 business days for delivery.

 

•Do you ship internationally

Yes, We ship internationally. please allow 1-5 bushiness days for order processing, and a additionally 5-10 business days for delivery

 

•Tracking

An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email.

 

•Returns

No returns or exchanges, Please order carefully and be sure you get the correct sizing & product. If there is a product defect or a problem with your order, please email info@narvellanderson.com

 

•What if the product is damaged in the mail.

Any claims for misprinted, damaged, and defective items must be submitted to info@narvellanderson.com within 5 days after the product is received.

we ask for a photo verification of damaged goods, then we will send a replacement at no cost.

 

•What if the product is lost in the mail.

If your package becomes lost, we will re-print and re-send your order at no cost. However, if the tracking information for the package states that is has been delivered, unfortunately we would not take responsibility.

•what are the sizing specifications of your products.

Mens Garment Specifications:
Chest:
S 18” / M 20” / L 22” / XL 24” / 2XL 26"
Body Length:
S 28” / M 29” / L 30” / XL 31” / 2XL 32"

Womens Garment Specifications:
Chest:
S 16” / M 16 3/4” / L 17 3/4” / XL 18 3/4” / 2XL 19 3/4"
Body Length:
S 26 1/4” / M 26 3/4” / L 27 3/8” / XL 28” / 2XL 28 5/8"
Hoodie Garment Specifications: 
Chest:
S 20” / M 22” / L 24” / XL 26” / 2XL 28"
Body Length:
S 26” / M 27” / L 28” / XL 29” / 2XL 30"
Long Sleeve Garment Specifications: 
Chest:
XS 15.5" / S 17.5” / M 19.5” / L 21.5” / XL 23.5” / 2XL 25.5"
Body Length:
XS 28" / S 29” / M 30” / L 31” / XL 32” / 2XL 33"

Unisex Triblend Garment Specifications:

Chest:
XS 16.5" / S 18” / M 20” / L 22” / XL 24” / 2XL 26"
Body Length:
XS 27" / S 28” / M 29” / L 30” / XL 31” / 2XL 32"

Unisex Garment Specifications:

Chest:
S 18” / M 19.7” / L 20.9” / XL 22” / 2XL 23"
Body Length:
S 26” / M 27” / L 28” / XL 29” / 2XL 30"